sg778 Privacy Policy – How We Protect Your Data

1. About This Policy

This Privacy Policy applies to all users of the sg778 platform at sg778.vu, including registered account holders and visitors. It explains how sg778 collects, uses, stores, and protects personal information, and what rights you have in relation to that information.

By registering an account or using any sg778 service — sports betting, live casino, eBingo, or slots — you acknowledge that you have read and understood this policy. sg778 may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the platform after an update means you accept the revised policy.

2. What Data We Collect

sg778 collects personal data in two main ways: information you provide directly, and information generated automatically when you use the platform.

Data Type	Examples	How Collected
Identity Data	Full name, date of birth, nationality	Registration and KYC forms
Contact Data	Mobile number, email address	Account registration
Verification Data	Government-issued ID, selfie/photo	KYC verification process
Financial Data	GCash or Maya account reference, bank account name and number	Deposit and withdrawal processing
Usage Data	Login times, game sessions, bet history, pages visited	Automatically via platform systems
Device Data	Device type, OS version, browser, IP address	Automatically via cookies and server logs

sg778 does not collect credit card numbers. sg778 does not accept cryptocurrency as a payment method, so no crypto wallet data is collected or stored.

3. How We Use Your Data

sg778 uses the personal data collected from Filipino players for the following purposes:

• Account management: Creating and maintaining your sg778 account, processing login authentication including OTP verification, and keeping your profile up to date.
• Identity verification: Completing KYC checks to confirm your identity and age before processing PHP withdrawals, in line with standard platform compliance procedures.
• Payment processing: Facilitating PHP deposits and withdrawals via GCash, Maya, or Philippine bank transfer using the payment details linked to your verified account.
• Platform security: Detecting and preventing fraud, unauthorised account access, money laundering, and other prohibited activity on the sg778 platform.
• Customer support: Responding to queries, account issues, and support requests submitted by players through available support channels.
• Platform improvement: Analysing aggregated usage data to improve sg778 features, game performance, and the overall experience for Philippine players.
• Communications: Sending account-related notifications such as transaction confirmations, security alerts, and updates to platform policies.

sg778 does not use your personal data for automated decision-making that produces significant legal effects without human review.

4. Who We Share Your Data With

sg778 does not sell your personal data to any third party. Data is shared only in the following limited circumstances:

• Payment providers: GCash, Maya, and Philippine banking partners receive the minimum data necessary to process your PHP deposit or withdrawal. These providers operate under their own privacy and data security standards.
• Identity verification services: KYC document data may be processed by a third-party verification service to confirm authenticity. These services are bound by confidentiality obligations.
• Technology and hosting providers: sg778 uses cloud and infrastructure providers to operate the platform. These providers access data only as necessary to deliver their services and are contractually required to protect it.
• Legal and regulatory requirements: sg778 may disclose personal data to relevant authorities if required by law, court order, or other legally binding obligation.

5. How Long We Keep Your Data

sg778 retains personal data for as long as your account is active and for a period after account closure as required by applicable record-keeping obligations. The retention period varies by data type:

• Account and identity data is retained for the duration of your account and for a defined period after closure to meet compliance requirements.
• Transaction records, including PHP deposit and withdrawal history, are retained for a minimum period in line with standard financial record-keeping practices.
• Device and usage logs are typically retained for a shorter operational period and then deleted or anonymised.

When data is no longer required, sg778 deletes or anonymises it securely.

6. How We Protect Your Data

sg778 applies technical and operational safeguards to protect the personal data of all registered players:

• SSL/TLS encryption is applied to all data transmitted between your browser or the sg778 app and our servers. This protects login credentials, KYC uploads, and PHP transaction data in transit.
• OTP verification is required for account login, adding a second layer of protection beyond your password.
• Access controls limit who within sg778's operations can view personal data, restricted to those with a legitimate need.
• Secure storage is applied to KYC documents and financial data at rest, using industry-standard encryption practices.

No system is completely immune to risk. If you believe your account has been compromised, contact sg778 player support immediately and change your password.

7. Cookies and Tracking

sg778 uses cookies and similar technologies to operate the platform effectively. Cookies are small files stored on your device when you visit sg778.vu or use the sg778 app.

• Session cookies keep you logged in during your visit and are deleted when you close the browser.
• Preference cookies remember settings such as your preferred language or display options.
• Analytics cookies help sg778 understand how players use the platform — which pages are visited, how long sessions last, and where issues occur. This data is aggregated and does not identify individual players.
• Security cookies help detect unusual activity and protect against fraud.

Cookies on sg778 do not store your PHP account balance, payment credentials, or KYC document data. You can adjust cookie settings through your browser, though disabling certain cookies may affect platform functionality.

8. Your Data Rights

As an sg778 account holder, you have the following rights in relation to your personal data:

• Access: You can request a summary of the personal data sg778 holds on your account.
• Correction: If any of your personal details are inaccurate or outdated, you can ask sg778 to update them.
• Deletion: You can request that sg778 delete your personal data. Note that some data must be retained for compliance reasons and cannot be deleted on request until the applicable retention period has passed.
• Restriction: You can ask sg778 to limit the processing of your data in certain circumstances.
• Objection: You can object to the use of your data for purposes beyond core account operation.

To exercise any of these rights, contact sg778 player support through the platform. Requests are handled in a reasonable timeframe. You may be asked to verify your identity before your request is processed.

9. Minors and Age Restriction

sg778 is strictly for players aged 21 and above. sg778 does not knowingly collect personal data from anyone under 21. If a minor is found to have registered an account, it will be closed and any data collected will be deleted in accordance with this policy. If you believe a minor has used the platform, please contact sg778 support immediately.

10. Links to Other Pages

The sg778 platform may contain links to related policy and information pages such as the Terms & Conditions and Responsible Gaming page. These pages are part of the sg778 platform and are covered by this Privacy Policy. sg778 does not link to external third-party websites from its main content pages.

11. Changes to This Policy

sg778 may revise this Privacy Policy periodically to reflect changes in platform operations, applicable regulations, or data handling practices. When material changes are made, registered players will be notified via their registered contact details or through a notice on the platform. The updated policy takes effect from the date shown at the top of this page.

12. Contact and Questions

If you have any questions about this Privacy Policy or how sg778 handles your personal data, you can reach sg778 player support through the platform. For related information, see also:

• Terms & Conditions — the rules governing your sg778 account and use of the platform
• Responsible Gaming — tools and guidance for managing your play safely
• FAQ — answers to common questions about sg778 accounts, payments, and games